Nobody decides to lose this money.
A call that rang out while you had both hands in a boiler. A denied claim that sat in a worklist until it aged past the filing deadline. Novexa LLC runs two operations that catch them — one for trades firms in the UK, one for behavioral-health practices in the US.
FrontDeskOwl
For UK plumbers, heating engineers and trades firms
You can't take a call with both hands in a boiler. So the caller hangs up and tries the next firm on the list. That job was yours forty seconds ago.
FrontDeskOwl replies on WhatsApp within a minute, from your own number. It asks what you'd ask — what's wrong, what postcode, how urgent — and offers real free times from your diary. Then it stops and waits for you.
- Nothing is booked, priced or promised until you tap Confirm.
- It never invents a price, a time, or a person.
- Reply from your own WhatsApp and it steps aside mid-conversation.
- Every enquiry lands in your sheet with a full timeline of what was said.
Now taking on a small number of UK pilot firms.
AI-enabled medical billing
A platform and service, for psychiatry and behavioral-health practices
Denials don't escalate. They sit. And a claim that sits long enough stops being collectible at all — not written off by anyone's decision, just quietly out of time.
So we start by showing you yours. Five business days, no charge, one page: your denial rate, the reasons behind it, and where the money is leaking. Then you decide. If your billing is in good shape you keep the page and a fix-it list your current biller can run with — no charge, no chase. If it isn't, we take the work over at six percent of net collections, and you don't pay a dollar until the money posts.
- Psychiatry and behavioral health only. No dental, no ortho, no multi-specialty.
- We work inside your own system, under a signed BAA.
- Nothing is stored on our side, and you can pull our access any day.
- Ninety days' notice to walk away, no penalty.